Legal

Privacy Policy

Effective Date: March 1, 2026 · Last Updated: March 30, 2026

1. Introduction

Mix2um Inc. ("Mix2um," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

2. Information We Collect

We collect information in the following ways:

Information You Provide

  • Account Information: Username, email address, and profile details you provide during registration or profile updates
  • Content: Playlists, track information, descriptions, images, and comments you submit
  • Communications: Messages you send to our support team

Information Collected Automatically

  • Usage Data: Pages visited, features used, playlists played, and time spent on the Service
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies: We use cookies and similar tracking technologies to improve your experience

Information from Third Parties

  • If you sign in via Google or other OAuth providers, we may receive basic profile information from those services

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Personalize your experience (e.g., playlist recommendations, trending feeds)
  • Process and manage your account and preferences
  • Send service-related notifications (e.g., replies to your posts or comments)
  • Analyze usage trends to improve our features
  • Detect and prevent fraud, abuse, or policy violations
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Public Content: Playlists, usernames, and profile information you post publicly are visible to other users and may be indexed by search engines
  • Service Providers: We share data with trusted third parties who assist us in operating the Service (e.g., cloud hosting, analytics), bound by confidentiality obligations
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred as a business asset

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained for a limited period to comply with legal obligations or resolve disputes. Please note that public playlists and comments you have created may remain on the Service anonymously after account deletion unless you delete them individually beforehand.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update inaccurate or incomplete personal data
  • Deletion: Request deletion of your personal data
  • Opt-out: Opt out of certain data uses such as marketing communications
  • Portability: Request your data in a portable format

To exercise these rights, contact us at support@mix2um.com.

7. Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies to maintain your session, remember preferences, and analyze Service usage. You can control cookie settings through your browser, though disabling certain cookies may affect Service functionality.

8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to log out of your account when not in use.

9. Children's Privacy

Mix2um is not directed at children under 14. We do not knowingly collect personal information from children under 14. If we become aware that we have collected such information, we will take steps to delete it promptly as required by applicable laws including the Personal Information Protection Act.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of the Service after changes indicates your acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at support@mix2um.com.

mixxum Inc © 2026. All rights reserved.